Refund Policy

Refund Policy

1. Overview

   At Boost Nova Labs, we strive to provide reliable and high-quality digital gaming services. However, refund requests will only be considered under specific circumstances outlined below.

2. Eligible Refunds

   You may qualify for a refund in the following cases:

   • Your payment was completed, but the requested boosting, coaching, or in-game service has not been initiated or delivered
   • You accidentally made a duplicate payment for the same order
   • The transaction was unauthorized or identified as fraudulent

   Refunds will not be issued for the following situations:

   • Services that are partially or fully completed
   • You change your mind or are dissatisfied after confirming the order and once work has begun

3. How to Request a Refund

   To request a refund, you must:

   • Email [Email] within 7 days of your order date
   • Provide your Order ID and a brief explanation of the reason for your request

4. Processing Time

   Once your refund request is reviewed and approved:

   • Refunds will be processed within 7–10 business days
   • Refunds are issued via the original payment method only